FAQ
Do you have a physical store location?
Yes, we have a fantastic retail studio located in the Downtown section of the South Bronx. It's in a thriving art community, and we love it there.
Can we shop at your studio?
YES, but you have to make an appointment for safety reasons before you come to our office building. We care about your safety...ours as well.
Do you host workshops?
We sure do. We host workshops at our office building as well as with our community partners. You can probably catch one of your workshops on television. If you want to attend a workshop, you can make a reservation online with Airbnb or when a participating community partner is hosting one of our events.
If I order online, can I pick it up at the studio?
Yes, you can. Just click that option during CHECKOUT, and you won't be charged shipping. You will be asked for a pick-up time, you will be given an appointment to pick up your packages.
Do you do WHOLESALE?
Yes, but for private clients and you have to have a business tax ID. Please email us for an application.
I never see any discounts or coupons for your store. Do you have deals?
We do have a discount program, but you have to be subscribed to our PATREON. Subscribe today and you will get FREE discount codes every month.
I love your wool fiber; where do you get it?
We work with local farms in Upstate, New York. We love our local sheep, and we love supporting local community farmers.
Are you also a farmer?
The designer of this company is, in fact, also a certified organic urban farmer. She hopes to buy a little farm one day, but for now she builds farms for others and teaches them how to be sustainable in their communities.
This is interesting, but I have more questions. Can we talk?
We sure can. Use the CONTACT US section and someone will respond within 24 hours. You can also chat with us in our PATREON FEED.